RETURNS

REFUND POLICY

1. Any problems with orders must be reported within 72 hrs of receiving product.
2. Only authorized returns will be accepted.
3. Only unopened items will receive refund.
4. 25% restocking fee will be applied to all returns.
5. Shipping charges will not be refunded.
6. Damaged products will either be replaced or issued a refund after authorized return, and receipt of the product.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.


Refunds


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or Missing Refunds


If you haven’t received a refund yet, first check your bank account again.


Then contact your credit card company, it may take some time before your refund is officially posted.


Next contact your bank. There is often some processing time before a refund is posted.


If you’ve done all of this and you still have not received your refund yet, please contact us at info@gx8labs.com.

Sale items


Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@gx8labs.com and send your item to: 

GX8 Labs Inc.
8333 NW 53rd Street
Suite 450-171
Doral, FL 33166


Gifts


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


Shipping


To return your product, you should mail your product to: 

 

GX8 Labs Inc.
8333 NW 53rd Street
Suite 450-171
Doral, FL 33166

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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© 2017-2020 GX8 Labs Inc. All Rights Reserved.

Doral, Florida - United States

**These statements have not been evaluated by the Food and Drug Administration.

This product is not intended to diagnose, treat, cure, or prevent any disease.

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